TechWhirl News

TechWhirl News provides coverage of events, product releases, tools and trends focused on the technical communications field including leaders in the field, surveys and employment trends.

MindTouch Announces Partnership

MindTouch, the company that is reinventing product help with web, social and mobile innovations, announced a partnership with and the AppExchange certification of a new MindTouch CRM Connector that makes available, for the first time, enterprise grade knowledge for Salesforce CRM and Salesforce Service Cloud. Users will dramatically improve the speed and effectiveness of their customer support teams. Read more of this technical communications article »